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Sonnen BMW Service Reviews

  • 1599 Francisco Blvd E
  • San Rafael, CA 94901 (map)
  • (888) 306-9545
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Sonnen BMW - Don't understand earlier reviewer's complaints By mzwerin on 12/02/07 12:00:00 AM PST
Recommend this dealer? Yes

I've had 4 BMWs serviced at Sonnen: 1999 325ic, 2002 530, 2004 330ic and my new '07 X5. Service Manager, Nancy Carlucci is a gem. The entire service staff is professional and very competent. I have never had a vehicle come back without the problem fixed. No one has ever failed to understand the iss...
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Service Rating Sonnen: The employees are good. Not corporate and the Sonnen owners, though By 204bmw on 09/13/07 12:00:00 AM PDT
Recommend this dealer? No

I bought my BMW 325 XI from Sonnen in 2004. I had leased it before that. After I purchased it, I had to take my car into the shop almost every other month for three years. And each time I did, I was told that it's just wear and tear on the car -- that these sorts of problems are normal. What problem...
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