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Infiniti Marin Service Reviews

  • 475 San Francisco Blvd
  • San Rafael, CA 94901 (map)
  • (415) 367-4740
  • Chat with Dealer
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Service Rating Respect and Value By NapaMichelle on 10/31/14 11:46:33 AM PDT
Recommend this dealer? Yes

I felt as if I were being treated with respect and I felt that I received value in my purchase. The Service Department is Amazing! Especially Amanda!
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Dealer Response

We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. We will share your feedback with Amanda and she will be pleased to hear about your positive experience. If there is anything else that we can do to help you... Read more

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Service Rating Infiniti of Marin is great By Jackifus on 10/02/14 11:19:02 AM PDT
Recommend this dealer? Yes

The service representative was more than friendly, she professional and gave me confidence in the work to be performed. It was nice to see Steven as well, he went out of his way to say hello.
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Dealer Response

Thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Infiniti Marin team and we all strive to provide excellent service. We look forward to seeing you again in the future. Do not forget we prov... Read more

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Service Rating Service By MarciRhodes on 09/15/14 01:34:15 PM PDT
Recommend this dealer? Yes

Amanda in service is amazing. She is so great with her customers. There is a commitment she has and has always made my experience top notch - she always makes the customer feel important, gets to know and remembers her customers and their life experiences. My children love her too. Infiniti is s...
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Dealer Response

On behalf of our dealership, I sincerely thank you for taking the time to write this review. Amanda is great with people and she strives to create a positive experience for every customer. She will be very happy to hear that she was successful in that endeavor... Read more

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Service Rating Happy Customer By eaadams on 09/15/14 08:45:39 AM PDT
Recommend this dealer? Yes

Having service communicate by e-mail is effective. I drive all the way from Davis to go to this service, passing other dealers who I've had issues with.
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Dealer Response

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It is quite an accomplishment to hear that you chose to avail of our services. Thank you so much... Read more

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Service Rating Awesome service By fabienl on 04/10/13 04:40:04 PM PDT
Recommend this dealer? Yes

Each time I have to go to the garage for the service of my car (Infiniti G37) or for a flat tire or just a question, there is always someone to help. I really like this place for my car
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Dealer Response

Fabien, Thank you for writing this great review about our dealership. We’re happy to hear that you’ve always been able to rely on our Service Center with anything from questions you might have to repairs or maintenance needs. We will certainly pass on your fee... Read more

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