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Infiniti Marin Sales Reviews

  • 475 San Francisco Blvd
  • San Rafael, CA 94901 (map)
  • (888) 892-3664
  • Chat with Dealer
Sales Rating:

unexpeted experiance

Written by latino on 04/16/13 09:40:25 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After a year of planning to get a used 2003 G35 sedan and spending a saturday looking at 5 different dealears i had no luck or i needed and i quote " you need at least $3000 down" . I was about to give up untill i looked on Infiniti of marin website on a 2006 G35 sedan and i fiiled out an online pre apporval, gave it try since evrything i planned didnt go well. A few mins later i got a call from Andrew and said he will run my info with there finance department and will call me back. Since it was a n 06 car and $4000 more than what i was planning i thought i was never going to get a call back if the last dearlers couldnt help me work out a deal with only $2000 down. about 45 mins later i get a call back from Andrew saying they can work with my credit score (wich was not good let me tell you) and with $2000. I was SHOCKED!!!! i was looking for a high milege 2003 G35 and i ended up with a low milege 2006 instead from an acutual Infiniti dealership. The next day we drove to see the car and Andrew made the process so easy. Had the car out for us to test drive and explain things on the car that my kids liked like the back seats adjusting front and back. After the test drive and feeling the difference right away compared to the other cars i drove from 2003-2005 G35 sedan that passed saturday i confirmed the price was the same as we talked along with the downpayment. Everying was as he said, had the car washed and found an extra key for the car. Having bought a used car before and looking at Five used dealerships Andrew made this process feel like a peace of cake considering my credit score was not a good one. They found me a better APR than the prior Dealerships with Less down Payment and it had lower mileage and 3 yrs newer than what i had planned. Great experiance all around


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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Thank you for your 5-star review and business. Customer service is our number one priority, so we're thrilled to hear that Andrew and our finance team were so responsive to your needs and put together the best overall deal you were able to find. We hope that youÂ’re enjoying your G35, and please remember to take advantage of the free 128-point inspection we offer all our customers as part of our "10-Point Value Guarantee." Sincerely, Matt Shone General Manager mattshone@infinitimarin.com

  • By infinitimarin
  • on 04/17/2013
  • 05:08:21 PM PDT
  • (dealer response)
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