Don't Shop Here - Save Your Time And NervesWritten by buyer1941 on 06/20/12 10:26:39 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel
DO NOT SHOP HERE. SHADY SALES PRACTICES. We spent 4 hours at this dealership agreeing on the car, price and terms. The credit and lease application and forms were being completed. The fleet manager, who we had been dealing with, left the conversation for 30 minutes and then was replaced by the "manager" who told us the price had increased by 33%. He tried to blame us for not catching his fleet manager's "mistake". I asked him what interest rate they were charging on the lease. He tried to mislead me by quoting the "money factor" instead of the annual interest rate. When I called him on it he admitted they wanted 13% APR. We ended up buying at another dealer on the same day at a price and terms that were acceptable. These people will treat you poorly, try to mislead you, waste your time and then hope you give in out of frustration. There are other reputable dealers in Northern California so don't waste your time and money dealing with these [non-permissible content removed].