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Tuttle-Clicks Capistrano Ford Sales Reviews

  • 33301 Camino Capistrano
  • San Juan Capistrano, CA 92675 (map)
  • (888) 480-2249
  • Chat with Dealer
Sales Rating:

1st Visit - Excellent!

Written by SusieInSC on 02/13/14 04:36:27 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

I just purchased a 2013 Ford Escape SEL from a private party. As I had 2 additional extended warranty packages which had paperwork that needed to be transferred into my name, I utilized this dealership to get the paperwork processed and also had the oil changed at the same time. My first visit went well! All departments were most accomodating and friendly and I was quite happy with this first visit! Quite impressed with their hours of operation - WOW - open 'til midnight during the week, who does that? Their hours certainly accomodate those that work during the day, and the facility in San Juan is just beautiful! I want to add a great big thank you to Sandy, who went out of her way in making sure the extended warranties were transferred accordingly - she rocks!!! Thank you one and all - you are my dealership of choice:)


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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Susie, congratulations on your new Ford Escape! Our team works hard to ensure that all of our customers drive off the lot feeling happy and confident and I'm so pleased to hear this was the case for you. I will be sure to pass along your kind words to our team. They will love knowing that they have another satisfied customer. Take care and be sure to follow us on Facebook and Twitter to find amazing deals from our service department. Sincerely, Shirley Dordell shirley@tuttleclick.com

  • By tuttleclick
  • on 03/06/2014
  • 02:25:05 PM PST
  • (dealer response)
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