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Volkswagen of Stevens Creek Sales Reviews

  • 4490 Stevens Creek Blvd
  • San Jose, CA 95129 (map)
  • (650) 946-3240
  • Chat with Dealer
Sales Rating:

Not bad at all

Written by clarkma5 on 11/14/08 12:00:00 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought my 2004 VW GTI 1.8T from Stevens Creek VW back in April 2004 because they had a sale on GTIs...$500 below invoice for anything on the lot! I worked entirely through the internet fleet manager...I was very picky about color/options (had to have 17" wheels and nothing else, gray or silver only) and they didn't have what I wanted on the lot. They found me the car I wanted from another dealership in the state and agreed to do a dealer trade to get me the car for invoice even ($500 more than their sale price for on-lot cars). I didn't even bother haggling it, it was so good and easy. I traded in my 2002 VW GTI 1.8T...they gave me $14,000 on my trade. I could've gotten a little more for a private sale (maybe an extra grand?) but overall it was a very good deal on my trade. The only real downside to the exchange was quite minor...they said the car would come in 3 days and it turned into 6...but that was OK because I got to drive my trade-in until my new car was delivered. A few weeks after I bought it I noticed the rear floor mat hold downs were not installed...I drove to the dealership with no appointment and they put them in in a few minutes. Overall I'd reccomend them...just go through their internet department and watch out for anything out of the ordinary...then again, I'd say the same thing about ANY dealership.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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