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Volkswagen of Stevens Creek Sales Reviews

  • 4490 Stevens Creek Blvd
  • San Jose, CA 95129 (map)
  • (888) 549-6914
  • Chat with Dealer
Sales Rating:

This dealer cannot be trusted

Written by daoshi on 07/03/11 05:10:26 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I saw the price from their web site, and printed a copy with me when I went in for test drive. After the test drive, I brought out the copy of their listed price, which was $16,135, and made the offer of $15,500. The sales person believed that was fair, so we started the paper work. After we done the paper work, the salesman came back to tell me that the price listed didn't include the Destination charge. When I showed him otherwise with the copy of their ad, he went back in to talk to his manager again, then came back with another story, the quoted price was for base model, not the one I was looking for, while I was holding a printout from their web site, and it said otherwise. So I walked away after waste almost TWO hours there. This dealer cannot be trusted, they even lie about things when the truth was right in their face.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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