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Stevens Creek Subaru Service Reviews

  • 3155 Stevens Creek Blvd
  • San Jose, CA 95117 (map)
  • (650) 946-3233
  • Chat with Dealer
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating If you go to service ask to work with Chris Hawes By tornado542 on 03/01/12 11:38:23 AM PST
Recommend this dealer? Yes

This guy is legit. honest, hardworking, and a genuinely a nice guy. Ended up buy a 2011 outback sport with a bunch of suspension issues, and Chris helped me all 6 times it had to go in for service. They did their best until eventually it was bought back by SOA as a Lemon. Even so, this guy got us lo...
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Service Rating Charged for warranty work By bensti on 12/17/10 11:09:53 PM PST
Recommend this dealer? No

Charged me for a failed MAF sensor. They said that the part would not be covered under warranty. They did give me a loaner car, but they didn't complete the service by the time they said they would and I ended up having to wait an extra day. The service writer was very rude to both me as well as t...
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Service Rating First Time Service -- Nicely Done By snarfblat on 04/30/09 12:00:00 AM PDT
Recommend this dealer? Yes

I've had my car almost a year (2008 Impreza WRX), and it went in for its first service finally. It had a torn CV boot. The downside is it took three days to get it done, because they had to order parts. The upside is they gave me a loaner to drive during that time (a very nice 2008 Outback wagon)...
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Service Rating Bad Experience that I won't go back to this dealership again By ed_mund on 01/17/09 12:00:00 AM PST
Recommend this dealer? No

I left my nearly brand new car for service and eventually got a scratch on the rear bumper. They denied that was done by their auto shop and I could only accept this as a BONUS! I guess if anyone of you wanna go to this service center, you better have time to wait there and watch them over. I rather...
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Service Rating the service sales are too cheap By yuanguanwang on 08/20/07 12:00:00 AM PDT
Recommend this dealer? No

After i bought this car, i did all serverice at Subaru dealer( the city i lived before is another city). I do have all records. But since i did not bring the records with me when i visit their office, the sales try to "recommend" me do this and do that, and continue say: will cause this problem/or ...
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