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Stevens Creek Subaru Service Reviews

  • 3155 Stevens Creek Blvd
  • San Jose, CA 95117 (map)
  • (888) 546-0784
  • Chat with Dealer
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Service Rating Charged for warranty work By bensti on 12/17/10 11:09:53 PM PST
Recommend this dealer? No

Charged me for a failed MAF sensor. They said that the part would not be covered under warranty. They did give me a loaner car, but they didn't complete the service by the time they said they would and I ended up having to wait an extra day. The service writer was very rude to both me as well as t...
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Service Rating First Time Service -- Nicely Done By snarfblat on 04/30/09 12:00:00 AM PDT
Recommend this dealer? Yes

I've had my car almost a year (2008 Impreza WRX), and it went in for its first service finally. It had a torn CV boot. The downside is it took three days to get it done, because they had to order parts. The upside is they gave me a loaner to drive during that time (a very nice 2008 Outback wagon)...
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Service Rating Bad Experience that I won't go back to this dealership again By ed_mund on 01/17/09 12:00:00 AM PST
Recommend this dealer? No

I left my nearly brand new car for service and eventually got a scratch on the rear bumper. They denied that was done by their auto shop and I could only accept this as a BONUS! I guess if anyone of you wanna go to this service center, you better have time to wait there and watch them over. I rather...
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Service Rating the service sales are too cheap By yuanguanwang on 08/20/07 12:00:00 AM PDT
Recommend this dealer? No

After i bought this car, i did all serverice at Subaru dealer( the city i lived before is another city). I do have all records. But since i did not bring the records with me when i visit their office, the sales try to "recommend" me do this and do that, and continue say: will cause this problem/or ...
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Service Rating Another unpleasant car dealer experience By suby_fan on 08/05/07 12:00:00 AM PDT
Recommend this dealer? No

Our 2005 subaru legacy outback was having some drive train problems so we decided to take it in for a recall, 30K service (it was only at 27K), and to have the current drivetrain problem fixed. It took them five days to figure out the clutch was broken, and three days to fix the problem. 8 days to...
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