Stevens Creek Subaru Service Reviews Dealerships
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Stevens Creek Subaru Service Reviews

  • 3155 Stevens Creek Blvd
  • San Jose, CA 95117 (map)
  • (650) 946-3233
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Car Service By ivan123 on 03/01/15 09:50:41 PM PST
Recommend this dealer? Yes

Troy went above and beyond to make sure i was taken care of during my service. Great communication and was very helpful. Great guy to have on your team.
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Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that Troy was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if th... Read more

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Service Rating Steven's Creek Subaru service review By njpinkerton on 01/10/15 08:50:33 PM PST
Recommend this dealer? Yes

The timeliness was great. I received a detailed breakdown of the service packages. Gary was excellent in keeping me updated as to what his team discovered when inspecting my car. Outstanding service.
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Dealer Response

Thank you for taking the time to write about your experience with us. At Stevens Creek Subaru, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that Gary was able to provide great service. Do not hesita... Read more

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Service Rating Service for cyclical thumping noise between 35 to 70 mph. By TillaiRagasiya on 11/20/14 09:13:19 AM PST
Recommend this dealer? Yes

The Service Associate was able the capture the issue which I brought to notice correctly and they were able to find the root cause fix the issue in the car, while other an other dealer was not able to fix it.
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Dealer Response

Thank you so much for sharing your feedback with us. We try our best to stand out from other dealers in terms of service excellence. If you have any further automotive needs, do not hesitate to come back to see us. Ron Bellehumeur Service Manager 408-984-... Read more

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Service Rating Great Service Agents By nataliehasan on 09/17/14 08:23:32 AM PDT
Recommend this dealer? Yes

Chris A was a phenomenal service agent. He went out of his way to assist me with making contact with Subaru of America. Making that call saved me a great deal of money, as SoA assisted in the repair costs. He even waived the rental fees during the time my car was get the new engine installed. He ...
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Dealer Response

Thank you for your review, Natalie! It's great to know that Chris provided you with the high level of customer service that you deserve. We appreciate your business, and let us know if there's anything else we can do for you! Also, check us out on Facebook and... Read more

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Service Rating Great service and quality By jhxu on 08/17/14 10:40:19 PM PDT
Recommend this dealer? Yes

Great, the service depart found a leaking of my car during the regular check and notified me via phone. I remembered I bought an extended warranty for my car online a few years ago, but I'm really not sure it works or not. Mr. Chris in Subaru checked it for me and the good news is my extended warran...
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Dealer Response

We would like to thank you for your kind words. We feel our service department is one of the things that makes Stevens Creek Subaru special, and I am happy to hear that Chris was able to provide you with the outstanding customer service we strive to deliver to... Read more

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