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Stevens Creek Subaru Service Reviews

  • 3155 Stevens Creek Blvd
  • San Jose, CA 95117 (map)
  • (888) 546-0784
  • Chat with Dealer
Service Rating:

Charged for warranty work

Written by bensti on 12/17/10 11:09:53 PM PST
Recommend this dealer? No

Charged me for a failed MAF sensor. They said that the part would not be covered under warranty. They did give me a loaner car, but they didn't complete the service by the time they said they would and I ended up having to wait an extra day. The service writer was very rude to both me as well as the customer who was in before me. I decided not to take my car back there again and I was happy I haven't!


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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