Stevens Creek Chrysler Dodge Jeep Ram Service Reviews
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Stevens Creek Chrysler Dodge Jeep Ram Service Reviews

  • 4100 Stevens Creek Blvd
  • San Jose, CA 95129 (map)
  • Chat with Dealer

Service Reviews

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Service Rating The worst customer service ever By rmsotelo69 on 05/25/16 06:26:13 PM PDT
Recommend this dealer? No

I took my Dodge Avenger in on 4/26/2016 to to have some work done on it. When I took it in Max in the service department told me it would be about 3 days before they could even look at my car, finally got a call on 5/4/2016. On 5/06/2016 Max called me to let me know that the insurance company had ap...
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Dealer Response

I would like to personally apologize for the dissatisfaction you experienced with our service department. It is unfortunate to hear that our team was running behind schedule with the automotive work performed on your vehicle. I can assure you that the negative... Read more

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Service Rating Amazing dealership! By StephanieMcH on 04/24/15 09:57:14 AM PDT
Recommend this dealer? Yes

The staff was all very friendly, & John the service adviser was great help. My husband and I just moved to California & we are glad we chose this dealership as our first one to try for our Jeep & it'll be the last!
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Comments (1)
Service Rating Jeep Grand Cherokee Limited 30k service By JSenteno on 02/06/15 09:01:13 AM PST
Recommend this dealer? Yes

Dave was very clear about the work that would be done to my vehicle. He communicated the timeframe to complete, the shuttle to drop off and pick up and went the extra mile to take care of little items that I noticed with my vehicle.
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Dealer Response

We appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. We are more than happy to accommodate all of our customers who ... Read more

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Service Rating Excellent work By bsmonty on 02/03/15 08:18:12 AM PST
Recommend this dealer? Yes

They processed us in quickly. I had family in from out of town and they Shuttled the lot of us to the nearby mall for the time we were waiting. Quick service and they shuttled us back and we were on our way.
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Dealer Response

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care!

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Service Rating very pleased with my car service By Shelby_R1 on 01/17/15 09:06:05 AM PST
Recommend this dealer? Yes

Dave was very friendly and helpful. Everyone who I interacted with was attentive and made sure the customer was taken care of immediately. I was very happy with my experience.
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