Stevens Creek Chrysler Dodge Jeep Ram Sales Reviews - 2 Dealerships
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Stevens Creek Chrysler Dodge Jeep Ram Sales Reviews

  • 4100 Stevens Creek Blvd
  • San Jose, CA 95129 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Questionable business practices and sleazy atmosphere Written by 2015buyer on 10/13/15 08:40:18 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

bought a used car. I think that ultimately I may have got a decent deal on the car, but time will tell. I don't appreciate being lied to. The transaction itself was pleasant enough with Ali and Ahmad. However, the transaction was handled poorly with what appeared to be deceitful practices. Do n...
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Dealer Response

Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like ... Read more

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Sales Rating Stevens Creek Chrylser Jeep Dodge - Worst Experience Written by VickiSanJose on 10/10/15 08:54:58 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a Jeep Grand Cherokee Outland at Stevens Creek Chrysler Jeep Dodge Ram. The worst experience I ever had buying a SUV. The management Team (Shawn General Manager, Sean, Floor Manager) were disrespectful and harassing to me. They were real nice to sell me the SUV and get a check for o...
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Dealer Response

Vicki, I'm discouraged to hear you drove away with a dissatisfying experience at our dealership. Our dealership is committed to providing a pleasant shopping experience and that always starts with great customer service. From your feedback, it is clear you wer... Read more

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Sales Rating Michael Farantino is a Rockstar in Auto Sales! Written by MelodyT1977 on 10/02/15 09:27:45 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I worked with Michael Farantino. He was knowledgeable, personable, professional and honest. He delivered what he promised and was a real pleasure to work with.
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Dealer Response

Thanks for your perfect review, Melody! We're glad to hear that our team was honest, personable, knowledgeable, and professional and we are glad that Michael was able to satisfy that! We strive to provide excellent customer service, and we're glad that this wa... Read more

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Sales Rating Stevens Creek Chrysler Jeep Dodge San Jose CA. Written by OneSharksFn27 on 09/15/15 12:03:44 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our sales person was Richard Travers. Richard was the most pleasant and nicest sale person i've ever dealt with. He was very knowable about the Jeep wrangler unlimited sport 4x4 we bought and also took time to walked us through inside and outside of our Jeep.
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Dealer Response

We appreciate you taking time to leave us a great review! We are pleased to hear Richard did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Shawn Hatami | GM | 408... Read more

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Sales Rating Best car shopping ever! Written by Hooman67 on 08/23/15 01:00:51 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This car is my 6th car, but this was my best car shopping experience. Richard was very professional, helpful and pleasant to deal with from communication over internet until delivering the car. I turned 2 other dealership down because they were [non-permissible content removed]!
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Dealer Response

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Richard was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, a... Read more

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