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Stevens Creek Chrysler Dodge Jeep Ram Sales Reviews

  • 4100 Stevens Creek Blvd
  • San Jose, CA 95129 (map)
  • (888) 306-0774
  • Chat with Dealer
Sales Rating:

After you buy a car, they won't care about you!

Written by neko_lover on 12/03/10 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We bought a 2011 Jeep Grand Cherokee Overland in October 2010 from them. We had an issue with the loan documents, but Loan company blames on the dealer's paperworks, and the dealer blames on the loan company. We called the dealer to help us, but they told us to call back on the next day. And I did...left a few messages, but never received a call back. We decided to go visit in person...but by that time, we have been stressed out with this problems for a few weeks. The manager at the dealer was just adding fuel to the conversation...and said to us out loud that "you bought only one car out of 2000 cars I sold! You are nothing to me, Bye Bye!" I totally regret purchasing the car from this dealer. Never again. That's the attitude customer get after purchasing a brand new car form them especially from their management team. After you purchase a car from them, they don't care...at all. We are actully return customer to Jeep as we placed 2002 with 2011. I complaint to Jeep HQ why they closed down the good dealerships, and kept the worst ones...


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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