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Mercedes-Benz of Stevens Creek Service Reviews

  • 4500 Stevens Creek Blvd
  • San Jose, CA 95129 (map)
  • (888) 856-2005
  • Chat with Dealer
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Service Rating Very satisfied with repairs to my SL 55 AMG By Christian55amg on 03/26/14 07:59:22 PM PDT
Recommend this dealer? Yes

I had a very satisfying experience at Smythe Euro. First it happened on a Saturday, I had issues with the shifter, stuck on parking and not able to remove the key. Jack C, the Service manager waited patiently for me while two towing companies competed for the City of San Jose Imbecile Award. he kept...
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Service Rating Go for Justin By kiran_reddy on 07/17/13 02:45:55 PM PDT
Recommend this dealer? Yes

Great Experience w/ Justin. Helped me to understand the problem and very honest, kind.
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Service Rating Run dont walk away from Smythe! By sk25 on 07/12/12 08:18:18 PM PDT
Recommend this dealer? No

My car has been then there for warranty service no less than 6 times in year. The service advisor is great, but the work is completely unacceptable. they have damaged my car 2xs during its many visits, and 90% of the time fail to correc the issues or simple say we could not duplicate what you heard,...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Warranty Issue Repair By bora5012 on 07/20/07 12:00:00 AM PDT
Recommend this dealer? Yes

I have had my cars service at this dealer numerous time since it is the closest to my company. The service here was prompt and excellent. For example, I had a warranty issue with my seats and my advisor was very prompt and taking the time to call me each day to update me on the progress. Over all, t...
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