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Sales Rating: Updated! (Previously 0.0 Star Rating)

Best car buying experience ever.

Written by tgav on 05/17/14 10:39:08 AM PDT Go back to Sales reviews
Recommend this dealer? YesUpdated! Purchased a vehicle from this dealer? Yes

My husband recently purchased a new S550 for his 50th birthday. Somehow during the process he wandered to the Maserati dealership next door and liked the Quattroporte so much. We were happy that Autonation had a 3 day customer satisfaction guarantee and the Sales Manager, PJ R. was extremely gracious during the entire process. He was very patient with my husband's indecisiveness, he went over and beyond making sure we were 100% happy with our purchase. He even went through the trouble of shipping a car from another dealership only to find out that we were keeping our S550 after all. Talk about a big fickle! PJ exemplified the epitome of excellence in customer service from offering us the best pricing and courtesy in dealing with a difficult customer and all the drama. He was just awesome! Because of PJ R., Autonation will have a customer for life. Trinna


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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