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One afternoon I casually went to Smythe European dealership with my wife and son. The experience was literally awesome. One of the Sales Manager introduced me to Glenn H. (Internet Sales Mgr), Glenn was terrific. He took us on a test drive for 2014 ML350, explained us all the various packages, models, etc. No rush, no pressure, pure facts. We made the decision the very same day and made the deal. I am not sure about the negative comments, we had a great experience with the whole process. Glenn is a great person and I highly recommend him and the dealership. Thanks!
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