The lease for my RX400h was up and I wanted to lease a new RX450h. I contacted carsdirect.com and all local dealerships all via the web. My goal was to do everything via email. Brian Crocker from Stevens Creek Lexus was the most responsive, had exactly the car I wanted and offered the best deal. I walked into the dealership at 3:10pm, returned my RX400h and drove off just after 4pm.
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