New Year's Eve- professional and easy transactionWritten by Wlo101 on 01/04/13 08:27:10 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Salesmen: Joe H. and Edward H. Great experience despite it being the last day before the new year with everyone else trying to get year end deals. My emails received from Joe were prompt and professional. The final quote Joe gave me was within the number I had researched online. In fact, Carsdirect found me a dealer who quoted $5k higher than the quote I received from Joe! Because Joe had an appointment to deliver some autos, he personally handed me over to Eddie. Despite the fact that he had a number of people waiting for him, Eddie took the time to show me all the features of the car and answer all my questions. Even though it was towards late afternoon on new years eve, Eddie was professional the whole time and never looked impatient or flustered. The signing was a breeze. To top it off, I left my original car at the lot while I drove my new Lexus home. Eddie went out of his way to pick me up from my house the next day and drove me back to the lot so I could take the car home. True professional with great customer service. My coworkers have been trying to convince me to get a Lexus. Based on this experience, I think I'm sold for life!