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Honda of Stevens Creek Sales Reviews

  • 4590 Stevens Creek Blvd
  • San Jose, CA 95129 (map)
  • (650) 262-4530
  • Chat with Dealer
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Sales Rating Voting 1 star because I can't vote negative 5 stars Written by SassyPlatinum on 10/13/14 04:55:37 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

It all started when I pulled into the dealership. A salesman walked up and actually opened my door before I had barely stopped the car! Now, I don't mind a gentleman opening my door for me, but I prefer to indicate I'm getting out of the car first. I wasn't even looking at this guy. Then once I'm...
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Dealer Response

Thank you for taking the time to right a thorough review about your experience. Honest customer feedback allows us to see where our store needs improvement. We apologize for making you feel uncomfortable at our store and assure you this was not our intention. ... Read more

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Sales Rating Buy your honda elsewhere Written by matthewl4 on 09/20/14 08:59:23 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

A miserable car buying experience, followed by regret for supporting a bad business. I can say first hand that I have endured both elective and emergency medical surgery that was less stressful, and less painful then my car buying experience at Steven's Creek Honda. Every interaction with the s...
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Sales Rating They dont care Written by bernard15 on 07/06/14 08:39:46 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I called today cause ive seen this acura and i ask if i can view or test the car who ever i talked to replied ok the car is available no one is looking for the day. I arrived and ask hhhmm the key is missing guess what its almost sold out. I aks the other customer how long have you been here for the...
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Dealer Response

Bernard, Thank you for bringing this to our attention. We apologize for this miscommunication and assure you that your experience is not consistent with the quality of service that we pride ourselves on as a dealership. We understand all of our customers are d... Read more

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Sales Rating Honest, Professional, Kind, Respectful...and the best price Written by moester on 05/12/14 04:18:24 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The minute we walked in the front door, we were treated with the utmost respect. We had a great experience, and continue to feel the same way after we left the dealership in our new 2014 Cross Tour. Leroy L. ,Internet Sales Director, was a tough negotiator, yet once he knew I was firm with a fair pr...
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Sales Rating I'm so not impressed--they don't listen to you Written by sunnydays3 on 01/30/14 09:51:29 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

uggh. I tried two different sales people on different occasions. One wouldn't listen to me and was pushy with questions even when I said repeatedly that I didn't want to talk about that (where I used to live) as it was a bad experience. I don't know if he just didn't care or was ADD, but he was beyo...
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Dealer Response

sunnydays3, Thank you for bringing this to our attention. We're very sorry to hear you several negative experiences with our Sales team. We are also sorry to hear about the unwanted phone calls. Customer satisfaction is of the upmost importance to us and we w... Read more

All Comments (1)
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