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Honda of Stevens Creek Sales Reviews

  • 4590 Stevens Creek Blvd
  • San Jose, CA 95129 (map)
  • (650) 262-4530
  • Chat with Dealer
Sales Rating:

I'm so not impressed--they don't listen to you

Written by sunnydays3 on 01/30/14 09:51:29 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

uggh. I tried two different sales people on different occasions. One wouldn't listen to me and was pushy with questions even when I said repeatedly that I didn't want to talk about that (where I used to live) as it was a bad experience. I don't know if he just didn't care or was ADD, but he was beyond callous in his treatment of me. the 2nd guy pushed soooo hard for me to buy the top of the line that he used up all my time in only driving test driving top of the line that I was an emotional wreck and now driving every other dealership afterwards since I couldn't afford the top of the line and would be clearly unhappy for the rest of my life with something less than top of the line. Finally, I went to a different dealership and met a genuinely nice salesperson. ahh. oh, and at Stevens Creek they insisted on taking my phone number before a test drive, they promised NEVER to call my number, and then I got more than daily ding and ditches on my mobile phone from them. Arrgghhh!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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sunnydays3, Thank you for bringing this to our attention. We're very sorry to hear you several negative experiences with our Sales team. We are also sorry to hear about the unwanted phone calls. Customer satisfaction is of the upmost importance to us and we would like to try to make things right with you. Please contact our Customer Relations Manager, Dan Sahagun at daniel.sahagun@stevenscreekhonda.com or (408) 961-8566 when you get a moment and we can speak further directly. Thank you.

  • By dlr_custserv
  • on 02/04/2014
  • 01:04:40 PM PST
  • (dealer response)
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