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Honda of Stevens Creek Sales Reviews

  • 4590 Stevens Creek Blvd
  • San Jose, CA 95129 (map)
  • (650) 262-4530
  • Chat with Dealer
Sales Rating:

Honest, Professional, Kind, Respectful...and the best price

Written by moester on 05/12/14 04:18:24 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The minute we walked in the front door, we were treated with the utmost respect. We had a great experience, and continue to feel the same way after we left the dealership in our new 2014 Cross Tour. Leroy L. ,Internet Sales Director, was a tough negotiator, yet once he knew I was firm with a fair price, he agreed. We made an appointment but were unable to make it. No problem, Mr. L. indicated he may not be available and gave us to Naresh D., Sales Manager, just in case. We went down to the dealership, (an hour late due to traffic), somewhat apprehensive due to the poor experiences we had at two other dealerships (reviews on their sites). We introduced ourselves and both Mr. L. and Mr. D. greeted us and we got right down to business. We looked at the car (we were familiar with it so we didnít test drive this one, I mean itís brand new right), it was exactly the one I saw on line, including the miles, so we filled out the requisite paperwork, and were introduced to Steven K., Finance Manager. Mr. K. was awesome as well, no hard sell on any of the options that are required of him to go over at the time of purchase (sorry we didnít add on Steve). From there we were back in Mr. D.ís care to go over the bells and whistles and let us know about the new Honda owners event that happens every month or so to go over any questions new owners may have (although my wife and I are not technologically challenged, we think itís great and will be there). It took us 3 hours from the time we walked in, to the time we left with our detailed, full of gas, new car. No surprises, no hassles, no hard sell-nothing but a professional courteous staff, who lined up to thank us for their business. They do it right, they have a customer for life. Thanks again Michael & Shallene


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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