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Capitol Volkswagen Sales Reviews

  • 911A Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • (650) 204-4673
  • Chat with Dealer
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Sales Rating Not great but survived the experience Written by clarkma5 on 11/14/08 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought my 2002 VW GTI 1.8T here in January 2002. Paid cash and had no trade-in so that greatly simplified matters. Sales people were unwilling to haggle...ended up paying MSRP on a car that really didn't deserve to be charged MSRP for. F&I people pushed so many extra add-ons it was sick...only bo...
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Sales Rating Bad experience Written by tiki23 on 09/12/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

After we reached an agreement on o/d price they started throwing in various fees extra. The delayed the deal for 2 hours while waiting for another guy that meanwhile called the dealer to make a better offer. He didnt show up so finally they came back to me. After I signed the contract they gave me...
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Sales Rating Positive Experience Written by on6knk on 09/01/08 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is the most pleasant car buying experience I have ever encountered. I am giving credit to the sales team (Collins, Sono and Tony) that made this happened. They were friendly and easy to do business. I got the 09 Sonata I wanted and the price no other dealers could beat without haggle. Thank...
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Sales Rating Awful experience at this dealership Written by jian1312 on 02/19/08 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I had the misfortune of trying to buy a VW Passat in 2003 at this dealership, and you know it had to be a VERY BAD experience for me to bother writing about it after almost 5 year! So, I did all my research online beforehand, and when I called them, I even made it clear to the guy what price I wa...
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Sales Rating A Place to AvoidÂ… Written by oinktrnt on 07/21/07 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The vehicle in question is a 2006 Sonata GL purchased on a model year closeout. My complaints include that this dealer neglected to include a second keyfob or owner's manual. They couldnÂ’t find these items. I had to purchase them on Ebay. They should have been included at the time of purchase. I wa...
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