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Capitol Volkswagen Sales Reviews

  • 911A Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • (888) 435-3769
  • Chat with Dealer
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Sales Rating No Inventory Written by dhassan584 on 09/13/11 01:11:24 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Vehicle was not available

We never even went to the dealership after being e-mailed there wasn't even one car. We were in the market for an immediate purchase. Very bad marketing in my eyes. Operating like this will sure limit the number of sales made.
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Sales Rating Pretty good/ok if you have done your homework Written by po_an on 07/06/11 12:17:29 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

If you have received your quote online and have your financing in hand, nothing much will go wrong. Otherwise, they sales pitch was typical car dealership types. Reading edmunds and going there was like Deja Vu on the usual dealer tricks and my approach of trying to get a good financing deal at the...
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Sales Rating Fair Deal, Fair Treatment Written by yume1 on 02/24/11 05:12:15 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Recently, I bought a 2011 Hyundai Elantra Touring GLS with manual transmission from this dealer. I was given a quote by email and was surprised by the price given. It was below the TMV price. I appreciated the straight forward and non pressure approach I was given by Steven. He only gave informatio...
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Sales Rating Love my Car! Written by nsakazaki on 11/11/10 12:00:00 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bear in mind I would rather have a root canal than visit a car dealership. And I wasn't planning to buy a new car this year, but my car got totaled in an accident and I needed to get something pretty quick. I was looking for a new 2010 Elantra, with a sunroof. All of the dealerships were quick to re...
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Sales Rating Not great but survived the experience Written by clarkma5 on 11/14/08 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought my 2002 VW GTI 1.8T here in January 2002. Paid cash and had no trade-in so that greatly simplified matters. Sales people were unwilling to haggle...ended up paying MSRP on a car that really didn't deserve to be charged MSRP for. F&I people pushed so many extra add-ons it was sick...only bo...
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