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Capitol Volkswagen Sales Reviews

  • 911A Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • (888) 435-3769
  • Chat with Dealer
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Sales Rating Internet sales Written by larryggggg on 02/17/14 08:18:47 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

These guys were up front and more competitive than 8 other internet sales quotes. Their's was $17.2K and the best second was $18.2K. I decided not to trade in but got a loan from Navy Federal (best around). The only negative I had was they were trying to hard to sell us a maintenance policy. Othe...
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Sales Rating Typical Car Buying Experience Written by vwgirl08 on 04/30/13 08:26:34 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

They were very accommodating until I signed the papers. Then know one could be found to return a phone call. They pulled four hard inquiries on my credit report and then told me "it's not a big deal, just write the agencies a letter to have them removed". At this point I am waiting on return calls f...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Good experience and good deal on a 2012 JSW TDI from Pamela Verduzco Written by carguy1776 on 03/20/12 06:29:43 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We tried buying our 2012 JSW TDI from local dealers but they werenÂ’t competitive with Bay Area dealers. We go ot a dealers name from Consumer Reports Build & Buy Report (Capitol Volkswagen) and Pamela Verduzco responded quickly with a competitive price, she said they could get one that closely ma...
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Sales Rating Best Dealership experience in the South Bay Written by josealbanez on 03/01/12 02:33:44 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I am so glad to have them as my supplier of Vehicles. I just bought a third VW from them and They have always been great providing Trully red carpet experience. They got my car and got it ready by the time i had to come to sign the papers...no delays whatsoever. I highly recommend this Dealer for th...
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Sales Rating Good internet sales experience Written by jan57 on 01/24/12 08:28:32 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No, Did not receive a fair value for trade-in

Even though I didn't end up buying a car I had a good internet sales experience with Capitol VW. I got a competitive quote without any hassle, and the internet sales manager also took the time to have his used car manager give me a reasonably precise estimate for my trade in after me describing the ...
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