Service Capitol Volkswagen Car Dealership San Jose California | Edmunds
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Capitol Volkswagen Service Reviews

  • 911A Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • Chat with Dealer
Service Rating:

Catastrophic service

Written by olidx on 03/28/08 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No

I went to have changed 2 trunk shocks under warranty, ended up they broke the rear window. The car had to be fixed at the body shop for almost 2 weeks while there for an easy 10 minutes work. By the way, I have very bad experience with the body shop as well! I am not going back and not recommended. Too bad I have to say this about the dealer; I still love my Hyundai!

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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