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Capitol Volkswagen Sales Reviews

  • 911A Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • (650) 204-4673
  • Chat with Dealer
Sales Rating:

Not great but survived the experience

Written by clarkma5 on 11/14/08 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought my 2002 VW GTI 1.8T here in January 2002. Paid cash and had no trade-in so that greatly simplified matters. Sales people were unwilling to haggle...ended up paying MSRP on a car that really didn't deserve to be charged MSRP for. F&I people pushed so many extra add-ons it was sick...only bought an interior care package that I regretted (to the tune of several hundred dollars). Haven't been back since. They did have a pretty good selection on their lot at the time, though. Got in an out reasonably quickly and there were no loose ends.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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