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Capitol Volkswagen Sales Reviews

  • 911A Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • (888) 435-3769
  • Chat with Dealer
Sales Rating:

Good internet sales experience

Written by jan57 on 01/24/12 08:28:32 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No, Did not receive a fair value for trade-in

Even though I didn't end up buying a car I had a good internet sales experience with Capitol VW. I got a competitive quote without any hassle, and the internet sales manager also took the time to have his used car manager give me a reasonably precise estimate for my trade in after me describing the vehicle in detail. In the end the estimated trade in value was $2k below Edmunds.com trade in value (even though the highest quoted by the VW dealers I had contacted). Overall, I had a good online experience and would definitely consider Capitol VW for buying a VW.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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