Capitol Volkswagen Car Dealership San Jose California | Edmunds
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Capitol Volkswagen Sales Reviews

  • 911A Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • Chat with Dealer
Sales Rating:

Do not buy from this dealership. The worst buying experience I've ever had

Written by mazenf1 on 08/05/14 11:56:31 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The worst buying experience I've ever had. I'd just like to note that if I could give 5 NEGATIVE stars, I'd certainly do so. I'm sick and tired of this dealership. These people should be ashamed of their business. They have no idea how to keep their business running or how to even treat their customers. I had very BAD experience shopping for a pre owned certified 2012 CC that had Check Engine light on. How could it be possible: a certified car that they had to spend money on (as they claim) to certify and engine hasn't been checked yet. Does VW know about that or these people keep lie to them. Capitol Volkswagen service and sales was a big failure joke.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? No

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