Capitol Volkswagen Car Dealership San Jose California | Edmunds
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Capitol Volkswagen Sales Reviews

Sales Rating:

Pretty good/ok if you have done your homework

Written by po_an on 07/06/11 12:17:29 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

If you have received your quote online and have your financing in hand, nothing much will go wrong. Otherwise, they sales pitch was typical car dealership types. Reading edmunds and going there was like Deja Vu on the usual dealer tricks and my approach of trying to get a good financing deal at the dealer was miserable. When i went back with financing, things were way smoother. However, they still put in multiple loan applications to the same credit union in my name inspite of already having a preapproved loan! This is not good practice. I would ideally give a 3.5 *s , 1 *s off for this attempt and another half star for the financial deal thingy (expected of most dealers). Dealer did not push to sell any junk extras.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? Yes

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