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Capitol Subaru San Jose Sales Reviews

  • 920 Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • (888) 436-4881
  • Chat with Dealer
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Sales Rating Expensive and Deceptive Written by adamd1 on 01/08/14 07:00:42 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

First of all, I set an appointment to meet a specific salesperson and he wasn't available. I eventually had to deal with someone else and when his manager came to speak to me, that pretty much canceled the deal. Gus was not interested in my business clearly. The prices quoted are very high. It's sad...
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Dealer Response

First of all, I would like to apologize for the situation that occured. Here at Capitol Subaru we pride ourselves on providing world class service to our clients. As the General Manager I take your comments seriuosly and always welcome feedback in order to pro... Read more

All Comments (1)
Sales Rating Excellent service Written by juanitoBanana on 05/07/13 07:21:23 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Previous experiences with dealerships have been stressful and full of high-pressure sales pitches. However, at Capitol Subaru I was surprised at how easily and comfortable the sale process went. I highly recommend this dealership. They have a large inventory on-site. At other dealerships, we had t...
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Sales Rating Surprised & Grateful Written by danielm70 on 04/22/13 10:15:53 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had heard about good experiences with Capitol Subaru from co-workers, and wanted a hard-to-get 2014 FXT Premium. I used Edmunds to solicit quotes from most Bay Area dealers, and Eugene L.--one of the Inet Fleet Managers--was one of the first to respond. In fact, he was one of only two who responde...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Great experience Written by suntg on 07/25/11 03:36:09 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I really enjoyed buying my Outback from here. W. Page helped us and explained all features externally well and he was so patient so well. He honored us in all aspects, price etc. We would like to buy our next car from him only.
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Sales Rating Capitol Subaru is the Best Written by tonyafar on 10/16/08 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

An Outstanding Dealer. I bought my daughter a Subaru Forester for her 21st birthday. It was a real pleasure to find a dealership so welcoming. I really did not expect the experience to go so well. Everyone was honest and genuine with us. We really had no problems getting a fair price and going throu...
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