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Capitol Honda Sales Reviews

  • 745 Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • Chat with Dealer
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Horrible Sales Tactics Written by joncab5 on 05/20/12 08:49:37 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Went to buy a new Honda Odyssey. When I arrived with my appointment via internet the sales team of about 12-15 guys were having a meeting at the sales managers desk and no one would help me. That did not start off too well. Then, after waiting about 15 minutes, they had the one in stock I wanted. T...
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Sales Rating Best car buying experience Written by hyekoo78 on 02/24/11 09:41:47 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We emailed several dealerships in our local area for a price quote on the desired car and all came back very similarly priced but not all had the car / color we wanted. Capitol was one of the few that was willing to negotiate, actually had the car we wanted and responded promptly to email and / or p...
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Sales Rating Zero customer service Written by southbayguy on 02/22/11 04:00:19 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Total disregard to customer service. I was interested in buying a SUV 2011 and every time I had to call the dealership with no response from them, in spite of the sales guy saying we will call you right back. And then hours later when I didn't get any response, the answer I got was we've been really...
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Sales Rating Top Notch! Written by buyedmunds on 01/28/11 12:57:26 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just bought a new 2011 Civic from these folks (the internet sales team). I can't remember a smoother, hassle free experience in all my years of car buying. From competitive pricing to straight forward answers on all of my questions, they were highly impressive.
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Sales Rating Horrible Dealership. Not worth the time and effort. Written by lyingdealers on 09/01/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I contacted them by phone about a 2010 Honda Odyssey EX-L with RES over the weekend and I spoke to the fleet sales manager. He had the exact vehicle I was looking for but he stated it will arrive on Monday (2 days). We negotiated the price at $33,200 + TTL. I stated that I wanted an e-mail confirm...
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