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Capitol Honda Sales Reviews

  • 745 Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • Chat with Dealer
Sales Rating:

Very Poor Experience

Written by sanjojoe on 02/17/08 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I visited Capitol Honda when I was in the market for a Honda Civic SI. Initially, I worked with a younger salesman who was nice, though not very professional. We took the car for a test drive. When we got back from the test drive, I asked for a quote on the car. He brought me inside and started putting a quote together. A few minutes later, he introduces me to his sales manager, and we start talking numbers. I was looking at a basic 2007 Civic SI sedan, and this was in December of 2007. The MSRP on the vehicle was 21,310(Sedan). The manager had the audacity to quote me over 24,000 for the car. I calmly told him that he was crazy if he thought I was going to pay that much for the car. He kept saying how MSRP is just suggested, and that in order for the dealership to make money, they need to charge more. It was all a load of garbage. Basically, if you have any sense at all, stay away from Capitol Honda. My experience with Stevens Creek Honda has been a lot better, not to mention that overall, dealerships on Capitol Expressway tend to be less competitive when it comes to pricing.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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