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Capitol Honda Sales Reviews

  • 745 Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • Chat with Dealer
Sales Rating:

Bait and switch

Written by suvsearcher3 on 03/25/13 12:30:56 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I tried repeatedly to get an internet quote and when I finally believed I had a real one, I came in the dealership, only to learn that I had been deceived. I then had to sit around for 2 1/2 hours waiting for a written quote, which I never got, even though it was a cash purchase and there was no trade in. Waste of time.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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