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Capitol Honda Sales Reviews

  • 745 Capitol Expressway Auto Mall
  • San Jose, CA 95136 (map)
  • Chat with Dealer
Sales Rating:

If you want a 6-speed Accord, be persistent !

Written by dougn4 on 03/22/13 09:26:28 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Capitol was the only dealer in the Bay Area to respond quickly to my emails and phone calls. After a false start with Capitol because of a misinformed salesman, I went back when I saw the car I wanted in Capitol's inventory. Car buying for me is never a pleasant experience. Sales people are very cagey about giving a price you can use to compare with other dealers. Capitol is no different, but Raoul, my sales guy, was informed, helpful and pleasant. After having a lot of trouble locating a 6-speed, and being promised by other dealers that they'd "order me one", seven or more Accords with the 6-speed showed up in the SF Bay Area all at once. None of these other dealers followed up and tried to order me one. After my phone calls went unanswered, I went back to Capitol and bought one of the five manuals they had in stock.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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