Satisfied CustomerWritten by strathammond on 08/16/13 07:52:28 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Good experience leasing an XC90 with this Dealer. I had been shopping for >6 months and test drove many competing vehicles (X5, RX350, MDX). Particularly pleased with the sales manager - Ed W. Straightforward, transparent and easy to work with. Most of our communication was through email and Ed's follow up and responsiveness were superior to his competitors. I had done my homework prior to negotiation and knew what I was willing to pay. Working with Ed at this stage was a breeze - I truly felt he worked as my advocate within the dealership. We were done with negotiations in a day. When it was time to pick up the car it was clear some minor details were missed in cleaning it up for delivery. Ed apologized and offered to have it detailed again, more thoroughly and have the gas tank filled at a date that would be convenient for me. Based on this service and my satisfaction with the vehicle I expect to return to this dealer when its time to shop for my next car.