RUDE people - especially the Internet ManagerWritten by fishhoppa on 09/27/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
Weekend1 : Emailed the dealerships via the Mazda website and received an email quote for what I was looking for. Royal replied with a a request for what I was looking for. After a search, gave me his 'best-bottom line' price. Other dealerships in the area started to respond a few days later and ultimately one dealer came back with a price that was significantly (over $1k) lower than Royal's. Weekend2: Went in to meet the internet sales in person to discuss price. Showed him the email from dealer #3 and asked if he could beat (or match). If not, no harm done, because I wanted to see if he'd at least match or else I'd go buy form dealer #3. If yes, than I would buy that moment. He crunched some numbers, grumbled a bit and said no. can't do it. can't take a loss on this deal. no way. (his voice growing louder and more agitated by the second) I can;t sell you a car for such a big loss. he than goes on to say that it's below his cost and that he was not even going to make his sales goal for the month so he's not even going to touch that number (again his voice is gettign louder and louder so that other customers actually notice it now). There's no way I'm going to sell this at a lost to you. My reply to him: No worries, I'll just go to dealer #3 to buy it now. I just wanted to give you a chance before I went. If you want to forward that email with the price for me to look at, that'd be ok. --- my reply was Why would I want to forward you the email if you just told me there was no way you could do that price? To that he replied good luck getting it because I almost positive you're not going to get it. At that point I just left. I am sure there are good, honest, respectful dealer / sales people out there --- it's just that I have NEVER in my life ever encountered one myself , nor have any of my friends that ever bought cars. A majority of these guys are just pure slimeballs out to take advantage of people.