British Motor Cars Jaguar Service Reviews
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British Motor Cars Jaguar Service Reviews

  • 901 Van Ness Ave
  • San Francisco, CA 94109 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Excellent! By Roonlet on 05/03/16 08:10:19 PM PDT
Recommend this dealer? Yes

First service for my new Jaguar. This is my third Jaguar and this was my first experience with the Service Dept. and this dealership. Can't say enough about quality of the entire experience. Extremely professional and friendly people throughout the process. From check-in, to a loaner car to check-...
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Service Rating Service Completed To British Standards By larenso on 11/02/15 05:46:45 AM PST
Recommend this dealer? Yes

My expectation was the service would be of the highest quality i was not disappointed. all the issues were described to me in detail before any work was initiated. when the work was completed, i was totally satisfied
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Dealer Response

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied. We look forward to s... Read more

All Comments (1)
Service Rating Good work! By harrykj8601 on 09/09/15 02:35:39 PM PDT
Recommend this dealer? Yes

Everything performed as promised.The car came back with a clean bill of health and nicely washed.
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Dealer Response

Thank you Harry for the kind words and for taking the time to leave us with this review. We appreciate you coming into see us, and we're happy we were able to take care of you. Please let us know if there's anything else you need! Best regards, British Motor C... Read more

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Service Rating Unresponsive re timing and work to be done By jaguar1944 on 03/18/15 07:25:14 AM PDT
Recommend this dealer? No

I brought in my Jaguar for a minor problem and was told that it would be the first car to be worked on and that I'd receive a call in a few hours, letting me know what work needed to be done. Hours went by, but no call. Since I was expected to approve any expenses beyond the base cost, I was concern...
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Dealer Response

Jaguar1944- I want to apologize for the poor customer service you recieved on your recent visit to Jaguar San Francisco; while we strive to provide the best in client service it is clear we failed you. Please contact me personally as I would like to learn more... Read more

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