Niello Audi, Sacramento, CAWritten by djudnic on 11/30/11 10:05:36 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
My personal experience at this dealership was excellent. The staff were very professional. They were thoroughly familiar with every model as well as the differences in the year to year changes. I have never seen this at any other dearship over the years. They never "talked down" to me nor did anyone attempt to talk me into something in which I wasn't interested. It was really refreshing to just talk with people about what I wanted and have a good time. I enjoyed the fact that they acknowledged their competition yet so intelligently differentiated their product. The whole process was extraordinarily easy. I am stunned at how simple it can be to attain such a high quality car. The responsiveness and close contact the sales staff kept while waiting for the car to be built was very reassuring. I really apprieciated that no one there created some artificial state between them and myself like alot of dealership salesmen do. It was almost like they weren't trying to sell me at all but just dealt with me like a peer. I felt like they simply have no need to take advantage of anyone so a customer could be forthright about their desires in a car. No games. They seem to want people to respect them enough that they would at least recommend them even if they didn't puchase there. That's thinking in the long term and not on the quick sale. The facility, reception, model specialists, finance specialist, the efficient process were all impressively polished. It all went so smoothly. I wholeheartedly recommend visiting Niello Audi in Sacramento if you want to dispense with pressure or discomfort. I simply have never had such an enjoyable experience buying a car. Of course it helps that the actual car continues to blow my mind on a daily basis! I purchased a 2012 S4.