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Dealer Sales Reviews

Sales Rating:

"Classic Bait and Switch"

Written by rodneysmdx on 11/26/12 11:20:26 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I purchased my first MDX in 2008 and had the car serviced their throughout. I forwarded a list of options to Internet Sales and agreed to purchased another MDX 2013. However, when I came pick up the vehicle and went over the options they listed Chrome Wheels from China and not the Acura Chrome Look Wheels. They would not honor their price. If they are going to quote another wheel (not even a Acura product)they should at least disclosed it. I glad I had a back-up offer. I went to Stockton Acura and got exactly what I wanted. The Sales Manager at Neillo whouldn't even look at me. Very disappointing experience.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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