Horrible ExperienceWritten by tdogolf on 12/30/13 06:55:09 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
I just had a HORRIBLE experience with your Maita Toyota Dealer. While the salesman was trying to help, the issue is with the GSM Dave K. He's not only a horrible GSM, but also a horrible person. His listening skills are next to nothing and he will start attacking your intelligence by having complete disregard for anything you have to say. In conversation, he never once looked up from his paperwork to speak to us and treated me as if I didn't even exist. When I politely asked if he could look at me while speaking, he looked up, pointed, and firmly said, "YOU, look at me." I walked out after. As the salesman was walking out with me, assessing the situation (and apologizing), Dave K. walked out, half heartedly apologized, then started pointing fingers and started the argument AGAIN. Some of his incredibly rude statements: 1. Put yourself in my shoes. Do you know how many people I have had to deal with today? 2. I don't have to sell you a car and I don't want to sell you the car. 3. I actually would be happier if you left, but I want this girl to be happy and leave with the car. You, might not be happy. But her, she will be. Is she worth it? REALLY? That's your job, Mr. K. If you don't want to deal with people, I guess you can line up in the unemployment line. If you don't want to sell cars, I guess Toyota should rethink having you as a GENERAL SALES MANAGER because they need to sell cars, that's what they do!