Painless purchase of Certified 4Runner from Mehdi Raza @ Maita ToyotaWritten by rafjosrey on 10/26/11 02:44:44 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
After a couple of months of looking for a 4Runner, I found a nice certified 2008 SR5 at Maita that was listed on Auto Trader. There was no picture up yet, but after inquiring on line, I received a quick response from Mehdi, the internet manager. He told me the vehicle was being prepared, and photos would be up soon. Later that afternoon, as promised, the pictures were up, and I figured that I better jump on it now that the entire internet community can see how sweet this ride is. We agreed on the final selling price, then Mehdi helped me apply for a loan, appraise my trade in, and find me financing all via email and phone. This saved A LOT of time. The next morning, I headed up from the Bay Area with my wife and newborn. We arrived at the dealership just before noon, and I called to let Mehdi know we were there. As soon as I stepped out of my car, the feeding frenzy began as no less than 3 salesmen approached me. I said, I'm here to see Mehdi, and they all dispersed. Mehdi came out and showed me the vehicle, which was super clean except for some dings in the interior ceiling, and a musty-but-just-detailed smell. Everything checked out so I requested a test drive. He let me install the infant car seat, then let us take off down the freeway on our own as he appraised my old car. Very cool, as it made for a low pressure test drive that really let me concentrate on the vehicle. We got back to the lot and started the final process. Mehdi had good news: my old car appraised at $700 more than the Auto Trader value. More good news, they were able to stretch my loan a little to get my monthly payments down. Even more good news, they got me another 1% less on my interest rate. He showed me the printout of the total price of the car, down payment, etc. When I was comfortable with the numbers, he sent us in to see the sales manager Mario, who had all of our papwork typed up and ready for my signatures. Mario was a nice guy who was sympathetic to the fact that we had an infant in the room, and didn't want to keep us too long. He offered to sell us 3 additional items at this point: Extended warranty, Car alarm, and Gap coverage. I passed on the extended warranty because I got the Certified warranty, and because it's a Toyota. I don't like the fact that they install the KARR alarm on all vehicles and just disable it (as opposed to removing it) if you opt not to purchase it. Gap is always a good idea. Mario got me the alarm and gap for a "discounted" price, so I went for those two. We drove off satisfied with the 4Runner, the process, and the people we dealt with. The moral of the story is to know exactly what you are looking for and take advantage of Internet car shopping! Deal with fleet or internet managers only, and get all the paperwork, loan info, and other details out of the way before you even set foot on the lot. The whole process only took about 2.5 hours.