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Future Ford of Sacramento Service Reviews

  • 4625 Madison Ave
  • Sacramento, CA 95841 (map)
  • Chat with Dealer
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Service Rating Nice Experience By shinni3000 on 05/31/14 10:22:03 PM PDT
Recommend this dealer? Yes

I liked the friendly and prompt manner in which I was received. I also appreciated the straight assessment of my vehicle and my options.
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Dealer Response

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance wor... Read more

All Comments (1)
Service Rating Some positive comments and some, well, hard to call By CtBrian on 02/05/14 06:44:53 PM PST
Recommend this dealer? No

The catalytic converter was replaced under warrantee when I saw the "check engine" light come on. That went OK. The service was good. I am not sure if Future Ford should be liable for repairing the chip in the windshield. It is high up on the driver's side and is barely noticeable. The vehicle had a...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service repair By 1hotvalentine on 09/21/11 12:57:21 PM PDT
Recommend this dealer? Yes

Had a front end problem and my service rep, Heather Linker was very helpful and polite. Cheerful and patient with me trying to explain what my problem was.
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Service Rating Thank you By phillipg1 on 05/16/11 12:45:23 AM PDT
Recommend this dealer? Yes

I would like to say this is the fourth car my wife and I have purchased from Future Ford of Sacramento dealership in the last year and a half, and it has been another great experience thanks to the wonderful staff that you have groomed and trained. Our special thanks to Dave Mercer . He is a genuine...
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Service Rating Buy Back Program By redrumford on 03/10/11 10:35:57 AM PST
Recommend this dealer? No

Do not go to this dealer and sell your car to them. Their staff pretty much lied to me about the time to recieve my check with the pay off amount after they paid off the bank that had my title. They said 5-10 days and I was later told 4-6 weeks after having to spend 45mins on the phone just to get a...
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