Downtown Ford Sales Service Reviews
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Downtown Ford Sales Service Reviews

  • 525 N 16th St
  • Sacramento, CA 95811 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Downtown Ford By DanielleC95 on 08/17/16 11:03:34 AM PDT
Recommend this dealer? Yes

I did not have an appointment but was having an emergency with my car when it lost power while I was driving. David was able to get me in right away. He also went above and beyond to find me a loaner vehicle so that I would not be without transportation while my vehicle was being repaired. My car wa...
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Service Rating Maintenance Service By Miramar51 on 08/11/16 04:09:50 PM PDT
Recommend this dealer? Yes

I thought that I had made an appointment for service. When I arrived at Downtown Ford, I was told no appointment had been received. Dave Hall did not hesitate to make me feel comfortable and ensured the service would be completed. My car runs so much better after the service, thank you Dave Hall.
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Service Rating great service By anonymous182 on 07/22/16 05:11:59 PM PDT
Recommend this dealer? Yes

Easy to get an appointment and the service was timely. I had a bad experience with one of the BIG Ford dealerships, and Downtown Ford has restored my faith in dealerships.
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Service Rating Great service and helpful staff By TerisaMc on 07/15/16 06:04:50 AM PDT
Recommend this dealer? Yes

Service was great. David, my service writer, helped me find a body repair shop and helped me coordinate their inspection while it was at Ford for the service, and later the pick up so my car could go directly to the body shop. Very helpful and convenient. Thank you.
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Service Rating Excellent service By Robintilson on 07/14/16 06:17:57 PM PDT
Recommend this dealer? Yes

The service guy that I worked with Jack was great thank you so muchExcellent service. He even had my car washed thank U Jack
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