Bought my Pontiac from these guys a few years back only because they were the nearest dealership. Service wasn't great but I tolerated because I used the GM Supplier Discount, so no negotiation required. Now I wanted to buy a new Pontiac and I used Edmund's get a price quote feature and these guys won't email me a quote. We talked on the phone - bottomline, they wanted me to come in. When pressed for a price, they'd just quote MSRP-rebates. I did tell them I'm getting quotes from other dealers to which they're willing to compete. Now I feel bad taking my business to a dealer who undercuts another dealer who is upfront and hassle-free. So I think I'm taking my business to another dealer who is further away and I'll probably end up paying a bit more.
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