Future Ford Lincoln Service Reviews - 157618 Dealerships
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Future Ford Lincoln Service Reviews

  • 650 Automall Dr
  • Roseville, CA 95661 (map)
  • Chat with Dealer
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Service Rating:

Great Service

Written by mcdaniel58 on 12/26/09 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? Yes

We just got our truck two days ago and got the maintenance package with it. I didn't expect to use it so soon, and wanted to drop you a note about one of your service employees and what and AWSOME job they did!! John: Was standing there and with a smile greeted me as I pulled my husband's new truck in and asked me how are you and how can I help. Explained the problem, what we needed and what I hoped he would do for me. One of my personal favorites, he noticed that only Pete's name was on the account and asked for mine then added it He remembered my name even as I picked up the truck a day later. As we picked up our truck, we bought those three-blade wipers and he offered to put them on for us. He always kept us in the loop as to the progress of our vehicle. Your Driver, I feel bad I forgot his name, but he saw me sitting waiting for our rent a car for about 10 minutes and he offered to drive me over there. Very Sweet!. We will continue to service our vehicle through your service department!


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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