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BMW of Roseville Service Reviews

  • 500 Automall Dr
  • Roseville, CA 95661 (map)
  • (888) 902-7358
  • Chat with Dealer
Service Rating:

Roseville BMW

Written by paddy159 on 08/10/09 12:00:00 AM PDT
Recommend this dealer? No

Never allow these people to touch your car. Even if you buy from them, take it elsewhere for service. I thought they had done the first oil change on my car, but got suspicious. They performed a recall on the software, resetting the service interval without actually performing the service. I had the 100k maintenance agreement and got my first oil change at 25,000 miles. They supposedly fixed my SAS sensor and broke the clock spring while doing it. They actually just disabled the SAS instead of fixing it. Refuse to fix the clock spring they broke unless I p[ay $1100.00. The 100k agreement just expired and I was doing my spark plugs and found two broken bolts on my valve cover. I found this the first time I looked, within seconds. They had been under my hood many times and never noticed???? Called me and told me parts were in, made the 35 mile trip to find some of the parts were in and would have to make another 70 mile round trip for the rest of the parts. Not to mention the 4 hour minimum wait for service to be performed. I would rate them 0 stars.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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