Mark H. gave us an Excellent purchase experienceWritten by jdperry on 08/08/13 10:10:38 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Our experience with Roseville BMW and Mark H. was the best experience my wife and I have had on a vehicle purchase. This was actually our third purchase at Roseville BMW that Mark has helped us with. It just made sense to contact him again when we were ready for this purchase. Mark was so patient with our questions and spent all of the time we needed to research the right car for us without dragging out the actual purchase process. the paperwork and setting of the price was quick and seemless. I did not feel any pressure from Mark, just great support to navigate the transaction. It felt like having a supportive professional BMW expert and best friend with us, not just some salesman, at the table with us. We really felt like Mark had our best interest as far as the choice of vehicle and our true price range during the whole process. We love our new BMW 6 series. Amazing car and amazing customer service.