Walter's Automotive Service Reviews Dealerships
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Walter's Automotive Service Reviews

  • 3213 Adams St
  • Riverside, CA 92504 (map)
  • (888) 905-8797
  • Chat with Dealer
  • Awarded in 2013, 2014, 2015
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Service Reviews

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Service Rating The service on my car was so fast and well done By tulan742 on 07/23/15 04:02:25 PM PDT
Recommend this dealer? Yes

My E350 had an issue with the dialer knob and J.R. Rodriguez took care of it within an hour while I was still in the lobby! Great job!
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Dealer Response

Hello! Efficiency and timeliness are two of our biggest goals here at Walter's Automotive. We are happy that your experience was just that! We hope that this positive experience bring you back as we would love to see you again! And if you did not check us out... Read more

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Service Rating My expectations are High for Mercedes. By Mercedes4me on 06/17/15 11:39:42 AM PDT
Recommend this dealer? Yes

My expectations are high at Mercedes, David Greene went over and above for me. I am very happy with the service David Greene made sure I received. I appreciate Walters and David Greene. Thank you very much for living up to and surpassing my expectations.
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Dealer Response

Hello and thank you for your 5-star review. We truly appreciate it and we know that David will as well. It is our job to make sure that every customer walks out at the very least pleased, but it is even better when we surpass customers expectations. Thank you ... Read more

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Service Rating Great Experience By ophelia1 on 05/29/15 09:30:04 PM PDT
Recommend this dealer? Yes

Eric Kessler, my service rep, was professional, patient and informative. Walter's is a great place to do business. They strive for happy and satisfied customers in sales and service.
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Dealer Response

We're so pleased to hear about your great experience with Eric! Check us out on Facebook and Twitter for savings for your next visit! Thank you, Walter's Automotive

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Service Rating Great service By mxyoung on 05/29/15 03:12:06 PM PDT
Recommend this dealer? Yes

Walters does a great job and treats is customers right. They do good work run an efficient, first class operation. My service advisor Brandon Monaco kept me updated and did a great job.
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Dealer Response

We appreciate you taking the time to leave this great review for Brandon! Check us out on Facebook and Twitter for exclusive savings for your next visit. Thank you, Walter's Automotive

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Service Rating Urgent service By Mrfox on 04/02/15 04:49:16 PM PDT
Recommend this dealer? Yes

We had a warning light and didn't know what the problem was. We were coming home from a weekend away, didn't have an appointment. Brandon Monaco, service rep. fit us in despite that and assured us they could take care of the problem. We waited in their comfortable waiting area and sure enough, th...
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Dealer Response

Thank you for the review. We appreciate your taking time to do this. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take... Read more

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