Walter's Automotive Service Reviews
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Walter's Automotive Service Reviews

  • 3213 Adams St
  • Riverside, CA 92504 (map)
  • (888) 905-8797
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016

Service Reviews

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Service Rating People with Great Customer Service who go the Extra mile... By jhawk717 on 04/27/16 11:17:57 PM PDT
Recommend this dealer? Yes

Went in to service my car and was greeted with smiles by very nice professional personnel with great charisma and great attitude. My Service Advisor JR Rodriguez was Excellent he was very professional listened well to all of my concerns. He made me feel very comfortable and safe with the whole pro...
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Dealer Response

It's wonderful to hear that JR was so helpful and attentive, jhawk717! We're so glad he kept you informed and accommodated throughout your service experience, and made sure that all of your questions and concerns were addressed. We appreciate your business and... Read more

All Comments (1)
Service Rating Thank You Hector! By KMansfield on 04/27/16 04:47:01 PM PDT
Recommend this dealer? Yes

Walter Automotive is the best! Hector Navarro was pleasant and the service was excellent. This is the second time I've had my car serviced at Walters and I've never had a better experience.
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Dealer Response

Thanks for the 5-star rating, Kmansfield! We're happy to hear that Hector made sure that you continue to have excellent service experiences with us, and that you're well accommodated throughout the process. We appreciate your business and hope to work with you... Read more

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Service Rating Excellent service experience at Walters By tahersaif on 04/27/16 11:22:42 AM PDT
Recommend this dealer? Yes

Brandon Monaco was my service advisor. A very professional and courteous young man, took the time to explain the issue at hand and went out of his way to contact Mercedes Benz to resolve the issue. Thank you Brandon
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Dealer Response

Thanks for the great feedback, tahersaif! We're so glad that Brandon was so helpful and attentive, and made sure that you were kept well informed throughout the process of having your vehicle's issues resolved. We appreciate your business and hope to work with... Read more

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Service Rating Service By lakersfan26 on 04/02/16 06:45:08 PM PDT
Recommend this dealer? Yes

I have been taking my cars to Walters for many years now. The service I receive is always first rate and professional. I recently took my car in to have some service done on the seat. Ambar Mejia was very professional and courteous, she kept me informed on the progress and made sure I didn't ...
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Dealer Response

Thanks for the 5-star rating, lakersfan26! We're happy to hear that you have had yet another excellent service experience with us, and that Abbar was sure that you were well accommodated and kept informed throughout the process. We're glad it was a quick, conv... Read more

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Service Rating Service Review By wennifer on 02/26/16 12:16:21 PM PST
Recommend this dealer? Yes

I had a great experience with this dealership. My advisor Brandon is great. He lets me know what a priority so that I can budget according. I appreciate his honesty. He addressed my concerns and questions with a smile. Overall I had a great experience.
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Dealer Response

Thanks for the great rating, wennifer! We're pleased to hear that Brandon has made sure that your service experiences are always excellent, and that he extends advice and information to you about your vehicle that you can trust! We appreciate your business and... Read more

All Comments (1)
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