Walter's Audi Service Reviews
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Walter's Audi Service Reviews

  • 3210 Adams St
  • Riverside, CA 92504 (map)
  • (866) 906-6203
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016

Service Reviews

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Service Rating Service Review By audidriver8 on 06/22/16 06:35:49 PM PDT
Recommend this dealer? Yes

Stacy Samuel was great. Keep me very up to date on when my car would be ready.
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Dealer Response

Thanks for the feedback, audidriver8! We're happy to hear that Stacy was so helpful and accommodating, and kept you well informed throughout your vehicle service. We appreciate your business and hope to work with you again in the future! Please be sure to che... Read more

All Comments (1)
Service Rating Emergency Tire Replacement By theofromcorona on 04/29/16 03:21:15 PM PDT
Recommend this dealer? Yes

I ruined one the tires on my new A4 running by a sharp piece of concrete. As a suspected only the dealer had exactly the tire I needed readily available. Made an appointment and within one hour the tire was replaced, quickly and as promised. Thank you Walters and thank you Javier Juarez.
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Dealer Response

We're happy to hear that we were able to quickly take care of your tire replacement for you, Theo! We're glad it was an efficient process for you, and that you were back on the road as soon as possible. We appreciate your business and hope to work with you aga... Read more

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Service Rating Always good service By ccwguy1176 on 03/31/16 03:07:30 PM PDT
Recommend this dealer? Yes

My last two cars have been Audi's and I have had terrific service at Walter's. I live a distance from the dealership and am offered a loan car which is low mileage and the current model yr. Staci Samuels has been my service writer on both cars and she takes very good care of me.
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Dealer Response

Thanks for taking the time to share your feedback, ccwguy1176! We're glad that you have continued to have such great experiences with us, and that Stacy makes your drive out to our dealership worthwhile. It's wonderful to know that you are so well accommodated... Read more

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Service Rating Very Good Service Experience By TheofromCorona on 03/18/16 07:37:44 AM PDT
Recommend this dealer? Yes

Went to Walter's to change my radio unit in my 2016 A4. My Advisor Javier Juarez, who I had met when the problem was first diagnosed, was able to get me in earlier than scheduled. That helped me get back to work on time. Javier remembered my case and after a brief discussion he went ahead to complet...
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Dealer Response

Thanks for taking the time to share your feedback, Theo! We're pleased to her that Javier was so helpful and efficient, making sure that your vehicle was well taken care of and returned it to you looking fresh and clean. It's wonderful to know that he was able... Read more

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Service Rating Great service customer service By shadi2 on 04/02/15 01:00:53 AM PDT
Recommend this dealer? Yes

I took my new R8 in for service, Keith Marshall was my service rep., he was great to work with, very helpful and professional . Had a great experience. If you are looking for a good service rep. I highly recommend working with keith.
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Dealer Response

Thank you so much for your review! We really appreciate your business and are so happy that Keith could provide great service to you and your vehicle. We look forward to serving you again! Walter’s Audi

All Comments (1)
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