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Dealer Sales Reviews

Sales Rating:

Bad Business Ethics

Written by mapatel54 on 08/09/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went to the dealership on Friday to take advantage of the government cars for clunkers program. I had offered $17000 for Kia Sedona.They gave the impression that they would agree to it. I had some things to take care of at home, and told them I would be back Sunday morning. Once I reached, I was made to wait for 45 minutes. After we began finalizing the deal, they went back on their word and they wanted practically full price. Another customer was there at the time I was and was having the same argument that I was. If they weren't willing to come to my price, they should have told me on Friday instead of wasting my time. When I called the dealership afterward to talk to to the manager, they hung up on me instead of apologizing. I was simply explaining my disappointment in a calm tone of voice. This is simply no way to do business or treat people.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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